7 Key Benefits of Online Brand Communities for Companies
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We have established what an online brand community is – a group of people who share the same interest and get together to exchange information and to help each other out. In our first blog of the series about online communities, we talked about the 8 steps needed to start and grow your own online […]
Why business-owned brand communities are important for CRM
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In recent years, social media platforms have become essential for businesses. They facilitate the process of information sharing and processing, but are also helpful tools to grow the businesses. On the one hand, they can serve to promote the companies and their products. On the other hand, companies can create communities on these channels. New […]